Tsehay Bank, a dynamic and forward-thinking share company established in 2022, is seeking a driven and experienced professional to join our team as a Branch Manager I. Built upon a strong foundation of authorized capital and a vision for sustainable value creation, Tsehay Bank is committed to delivering exceptional customer experiences through cutting-edge technology. As a Branch Manager, you will play a crucial role in leading branch operations, fostering customer relationships, and driving business growth within the Addis Ababa region. This position offers a unique opportunity to contribute to the success of a rapidly growing financial institution while making a tangible impact on the local community. We are searching for a leader who is passionate about banking, dedicated to customer service, and committed to achieving operational excellence.
At Tsehay Bank, we believe in empowering our employees to reach their full potential and providing them with the resources and support they need to succeed. As a Branch Manager, you will have the autonomy to lead your team, implement innovative strategies, and develop strong relationships with customers and stakeholders. We are committed to fostering a collaborative and supportive work environment where every employee is valued and respected. This is more than just a job; it’s an opportunity to build a rewarding career with a company that is dedicated to making a positive impact on the lives of its customers and the communities it serves. You will be instrumental in shaping the future of banking at Tsehay Bank and contributing to our mission of delivering sustainable value to all stakeholders.
We invite qualified and experienced professionals who possess a strong understanding of banking operations and a proven track record of leadership to apply for this position. If you are a results-oriented individual with a passion for customer service and a desire to lead a high-performing team, we encourage you to submit your application. Tsehay Bank offers a competitive salary and benefits package, as well as opportunities for professional development and advancement. Join us in our mission to provide innovative and accessible financial services to the people of Ethiopia and contribute to the growth and prosperity of our nation.
Position: Branch Manager I
This leadership role entails overseeing all aspects of branch operations, including customer service, sales, compliance, and risk management. You will be responsible for developing and implementing strategies to achieve branch performance targets, ensuring customer satisfaction, and maintaining a positive and productive work environment for your team. A key aspect of the position is proactively identifying and pursuing new business opportunities to expand the bank’s customer base and market share within the designated geographic area. You will also be expected to build strong relationships with local businesses and community organizations to enhance the bank’s reputation and visibility. This position requires a strong understanding of banking regulations, credit principles, and operational procedures.
Your responsibilities extend to managing and developing branch staff, providing coaching and mentoring to ensure their success. You will be responsible for conducting performance evaluations, identifying training needs, and fostering a culture of continuous improvement. Furthermore, you will ensure that the branch operates in compliance with all applicable laws, regulations, and internal policies. This includes maintaining accurate records, adhering to security protocols, and managing risks effectively. The Branch Manager is expected to represent Tsehay Bank professionally within the community and serve as a role model for ethical conduct and customer service excellence. Proactively managing branch resources and controlling operational costs will also be a vital component of the role.
Qualification and Experience
Candidates for the Branch Manager I position must possess a Bachelor’s degree (BA) from a recognized higher learning institution in one of the following fields: Accounting and Finance, Banking & Finance, Management, Business Administration, Marketing Management, or a related field of discipline. This educational background should provide a solid foundation in business principles and financial management. Furthermore, applicants must have a minimum of seven (7) years of relevant experience in the banking sector. This experience should demonstrate a comprehensive understanding of banking operations, customer service, and sales management. Crucially, at least two (2) years of this experience must be at a supervisory level, demonstrating the candidate’s ability to lead and manage a team effectively. These qualifications are designed to ensure that the selected candidate has the knowledge, skills, and experience necessary to successfully manage a branch and contribute to the growth of Tsehay Bank.
Place of Work:
This position is located in Addis Ababa, providing an opportunity to contribute to the city’s vibrant financial landscape.
Deadline Date
The deadline for submitting applications is February 28, 2025. Please ensure that your application is received by this date.
How to Apply
Interested and qualified applicants who meet the above requirements are invited to submit their updated resume and work experience documentation in PDF or Image format via the application link provided: https://forms.gle/2Y1Xq3MTW1t4rHdx5. It is important to follow the instructions carefully and provide all required information to ensure that your application is considered. Due to the high volume of applications we anticipate receiving, only shortlisted applicants will be contacted for further evaluation. We encourage all eligible candidates to apply and wish you the best of luck in the application process. We look forward to receiving your application and exploring your potential to contribute to the success of Tsehay Bank. Please submit all documents within five (5) consecutive days following the announcement on newspaper.