Zemen Bank, one of Ethiopia’s leading private financial institutions, is inviting qualified professionals to apply for various positions across multiple locations. The bank is committed to providing efficient and full-fledged banking services with a special focus on financial accessibility and business growth. By maintaining high standards of service and operational excellence, Zemen Bank continues to expand its reach, offering job opportunities for skilled individuals looking to advance their careers in the banking sector.
With its vision of financial inclusion and economic development, Zemen Bank is looking for professionals who can contribute to its dynamic work environment. Whether you are an experienced banker, an IT professional, or a logistics expert, the bank has multiple vacancies available, providing a range of opportunities for individuals with diverse skills. As part of its ongoing expansion, Zemen Bank aims to hire individuals who are driven, detail-oriented, and committed to delivering quality financial services.
These job openings cover multiple positions, including customer service officers, branch managers, IT specialists, auditors, and logistics managers. Each role offers a unique chance to be part of an institution that values professionalism, integrity, and career growth. Interested applicants are encouraged to review the qualifications and submit their applications before the deadline on February 7, 2025.
Customer Service Officer-I
Zemen Bank is hiring Customer Service Officers (CSO-I) for its branches in Bale Robe and Nekemte. This role requires a Bachelor’s degree in Banking and Finance, Accounting, Economics, Management, or a related field. Applicants should have at least one year of relevant experience in customer service, banking operations, or related financial services.
The Customer Service Officer-I is responsible for handling customer inquiries, processing transactions, and ensuring excellent service delivery. The ideal candidate should possess strong interpersonal skills, problem-solving abilities, and attention to detail. Working at Zemen Bank provides an opportunity to gain hands-on experience in the banking sector while contributing to customer satisfaction and financial service accessibility.
Customer Service Officer III – Cashier & Accounts
For those with more experience in banking operations, Zemen Bank is hiring Customer Service Officers III (CSO-III) – Cashiers and Accounts. These positions are available at the Bale Robe and Nekemte branches. Candidates must have a Bachelor’s degree in Accounting, Finance, Economics, Management, or related fields, along with at least four years of experience in banking, with two years spent at the CSO-I or CSO-II level.
CSO-III employees will be responsible for handling financial transactions, assisting customers with account-related services, and ensuring accuracy in banking operations. The ability to work efficiently, manage customer expectations, and support branch operations is crucial for success in this role.
Senior Officer, DC & Cloud Management
For professionals with an IT background, Zemen Bank is seeking a Senior Officer in Data Center and Cloud Management to work at its Addis Ababa headquarters. The position requires a B.Sc. Degree in Information Science, Computer Science, IT, Computer Engineering, or a related field, along with at least four years of experience, including two years at the officer level.
This role focuses on managing cloud-based systems, ensuring cybersecurity measures are in place, and maintaining the bank’s data infrastructure. Strong technical skills, problem-solving abilities, and expertise in IT systems are necessary to handle this position effectively.
Senior Officer, Logistics
Zemen Bank is also hiring a Senior Officer in Logistics for its Addis Ababa office. This role requires a Bachelor’s degree in Logistics or a related field and at least four years of relevant experience, including two years at the Officer I level.
The Senior Officer, Logistics will be responsible for overseeing the bank’s supply chain, ensuring efficient procurement, and maintaining logistics operations. The ideal candidate should have experience in inventory management, vendor coordination, and logistical planning.
Officer, Property Management
For individuals with a background in procurement and business administration, Zemen Bank is offering a role as Officer, Property Management at its Addis Ababa office. This position requires a Bachelor’s degree in Management, Purchasing and Supplies Management, Business Administration, or a related field, along with three years of relevant experience, including two years at the Officer II/III level.
The Officer, Property Management will be responsible for handling bank assets, ensuring compliance with procurement policies, and maintaining records of property transactions. Strong organizational and negotiation skills are necessary for this role.
Deputy Banking Center Manager II
Zemen Bank is looking for Deputy Banking Center Managers for its Bale Robe and Nekemte branches. This leadership role requires a Bachelor’s degree in Accounting, Finance, Management, Economics, or Business Administration, along with at least five years of experience, including two years as a Senior Officer or CSO III or one year as a Principal Officer in a supervisory role.
Deputy Banking Center Managers are responsible for overseeing daily operations, managing staff, and ensuring the branch meets performance targets. Strong leadership, problem-solving, and financial management skills are essential for this position.
Branch Manager
Zemen Bank is also hiring Branch Managers for its Bale Robe and Nekemte branches. This position requires a Bachelor’s degree in Accounting, Finance, Management, Economics, or Business Administration, with at least eight years of relevant experience, including three years as a Branch Manager. Candidates with experience in high-grade branches will have an added advantage.
Branch Managers oversee all banking operations, ensure customer satisfaction, and implement strategic growth plans. Strong leadership, business development skills, and banking expertise are critical for this role.
Manager, Employee Services Division
For HR professionals, Zemen Bank is hiring a Manager for its Employee Services Division at its Addis Ababa office. The role requires a Bachelor’s degree in Human Resource Management, Business Administration, Management, or Public Administration, along with eight years of experience, including two years at the Division Manager or Section Head level.
The Manager, Employee Services Division will be responsible for workforce planning, employee engagement, and implementing HR policies to support a productive work environment.
Principal Internal Auditor
The bank is also recruiting a Principal Internal Auditor for its Addis Ababa headquarters. This position requires a Bachelor’s degree in Accounting, Banking and Finance, or Finance and Auditing, with five years of experience, including one year as a Senior Officer in a professional audit role.
The Principal Internal Auditor will ensure compliance with financial regulations, conduct risk assessments, and improve internal controls. Candidates should have analytical skills, attention to detail, and expertise in auditing principles.
Manager, Logistics Division
Finally, Zemen Bank is hiring a Manager for its Logistics Division in Addis Ababa. Candidates must have a Bachelor’s degree in Management, Logistics, Procurement, or Purchasing and Supplies Management, along with eight years of experience, including two years as a Section Head or Manager I/C.
The Manager, Logistics Division will oversee procurement operations, supplier relations, and logistical efficiency. Strong leadership and strategic planning skills are crucial for success in this role.
How to Apply
Qualified candidates can submit their applications online through the following link: Apply Here. Applications must include a CV and relevant credentials.
The deadline for applications is February 7, 2025. Due to the high number of expected applicants, only shortlisted candidates will be contacted.
For inquiries, visit Zemen Bank S.C, Head Office, Talent Acquisition, Development, and Management Department, Addis Ababa, Ethiopia.