The opportunity to start a meaningful career in customer relations has arrived at Segon-Marill International Movers, a well-established company based in Addis Ababa. As a business that values integrity and confidentiality, Segon-Marill ensures that all client and employee information is handled with the highest level of professionalism and security. With a strong foundation in logistics and supply chain solutions, the company is now looking for motivated individuals who are eager to grow in the industry.
If you are passionate about client satisfaction and relationship management, this position offers an excellent chance to develop your skills in a professional setting. Whether you’re a fresh graduate or someone looking to build a career in logistics and customer relations, Segon-Marill provides the ideal platform to gain experience. As part of the company’s commitment to excellent service, you will play a key role in maintaining smooth communication between clients and the business.
Segon-Marill International Movers understands the importance of a seamless customer experience in the logistics industry. As a Customer Engagement and Success Officer, you will be responsible for ensuring that clients receive timely updates, have their concerns addressed, and experience top-quality service. This role is designed for individuals who have a strong focus on customer satisfaction and a willingness to support a growing business in delivering exceptional results.
Customer Engagement and Success Officer
This role is a great opportunity for individuals looking to start or advance their careers in logistics and client relations. As a Customer Engagement and Success Officer, you will be responsible for maintaining strong relationships with clients and ensuring their satisfaction throughout the shipping process. Your ability to communicate effectively and handle client inquiries will be essential in delivering high-quality service.
One of the primary duties of this position is to provide customers with regular updates on their shipments. You will act as a direct point of contact, ensuring that clients remain informed about the progress of their cargo. Should any concerns arise, you will be responsible for addressing them professionally and escalating them to senior officers when necessary. By fostering a client-first approach, you will contribute to the overall success and reputation of Segon-Marill International Movers.
The company is seeking candidates who have completed a degree in Logistics and Supply Chain Management, Management, Marketing Management, or a related field. No prior work experience is required, making this an excellent opportunity for recent graduates looking to enter the field. Strong communication skills, attention to detail, and a customer-centric mindset are essential attributes for success in this role. If you have a passion for client engagement and want to develop a rewarding career in a dynamic business environment, this position is ideal for you.
Why Choose Segon-Marill International Movers?
Joining Segon-Marill International Movers means becoming part of a company that values professionalism, integrity, and customer satisfaction. This is a full-time position that provides a stable and structured career path. Employees benefit from working in a supportive team environment where growth and development are encouraged. As the logistics industry continues to expand, this role presents an opportunity to gain valuable experience and make a meaningful impact in customer relations.
Located in Addis Ababa, this role offers the advantage of working in a vibrant and fast-growing city. The company’s commitment to efficiency and confidentiality ensures that employees are part of a trusted organization known for delivering reliable services. If you have a strong desire to contribute to a company that prioritizes both clients and employees, this is the right place to start your journey.
The deadline to apply for this position is February 3, 2025. Don’t miss this chance to take your career to the next level with a respected company in the logistics and moving industry. If you meet the qualifications and are eager to become a part of a dynamic team, submit your application through the link below:
Make sure to complete your application before the deadline to be considered for this promising opportunity. Segon-Marill International Movers is looking forward to welcoming new talent to its team!