Join the U.S. Embassy in Ethiopia as a Mailroom Clerk

The United States Embassy in Ethiopia is an institution that represents the values and interests of the United States while fostering strong diplomatic relations with Ethiopia. Located in the heart of Addis Ababa, the embassy is committed to delivering high-quality services to both American and Ethiopian citizens. Through its various programs and initiatives, the U.S. Embassy works to promote economic development, cultural exchange, and mutual understanding between the two nations.

The U.S. Embassy provides a vibrant, professional work environment that values diversity, inclusion, and innovation. Employees at the embassy are offered opportunities for personal growth and career development while contributing to meaningful diplomatic work. From supporting policy initiatives to managing essential services, the embassy plays a pivotal role in strengthening U.S.-Ethiopia relations.

As a key player in diplomatic and operational efforts, the U.S. Embassy is proud to attract individuals who are passionate, skilled, and eager to make a difference. The organization places a strong emphasis on teamwork, professional excellence, and providing employees with competitive benefits to ensure a fulfilling and productive workplace.


The Role: Mailroom Clerk

A Vital Position in Embassy Operations

The U.S. Embassy in Ethiopia is currently seeking qualified candidates for the position of Mailroom Clerk within the Diplomatic Telecommunications Office (DTO). This role is central to the embassy’s communication operations, as the selected candidate will be responsible for receiving, dispatching, sorting, and distributing mail. The position involves handling mail from various sources, including local and international couriers, the Diplomatic Post Office (DPO), and diplomatic pouches.

The Mailroom Clerk is an essential point of contact for customers, as much of the work involves serving individuals at the mailroom service window. The position is supervised by the Mailroom Supervisor and overseen by a designated Information Management Officer (IMO). Strong organizational skills and a customer-focused attitude are key to success in this role.

This full-time position offers a competitive annual salary of USD $8,857 and is based in Addis Ababa, Ethiopia, providing an excellent opportunity for professionals who want to contribute to the smooth operation of an important diplomatic mission.


Qualifications and Requirements

Educational and Professional Standards

To qualify for the Mailroom Clerk position, candidates must have successfully completed high school or its local equivalent. Additionally, a minimum of one year of experience in customer care, office assistance, or clerical work is required. Candidates must demonstrate good working knowledge in speaking, reading, and writing both English and Amharic, as these skills are essential for daily communication.

Applicants should possess a sound understanding of standard office practices, mail-handling procedures, and the local courier system. Knowledge of Department of State DPO regulations, host country postal systems, and embassy organization practices will be advantageous. Proficiency in Microsoft Office Suite (Word, Excel, and Outlook) and strong customer service skills are also essential.


Additional Skills and Responsibilities

Physical and Practical Competencies

The ideal candidate for the Mailroom Clerk position should have a valid third-grade driver’s license and at least five years of driving experience. This is critical for managing mail-related logistics, including operating SUVs, vans, box trucks, and flatbed trucks. The role requires the ability to lift up to 70 pounds independently and move up to 250 pounds with assistance from coworkers or mechanical devices.

Flexibility in working hours is essential, as the role may require irregular scheduling based on operational needs. Candidates must maintain a professional demeanor, work effectively both independently and in a team, and prioritize accuracy and efficiency in handling mail and documentation.


Why Join the U.S. Embassy Team?

Competitive Benefits and Career Growth

The U.S. Embassy offers a comprehensive benefits package designed to support the well-being and professional growth of its local employees. Eligible Family Members (EFM) and U.S. citizens may discuss additional benefits with the HR Office, as pay plans are confirmed by Washington, D.C. The role provides a unique opportunity to contribute to the mission of fostering strong U.S.-Ethiopia relations while advancing your career within a globally respected organization.


Application Process

How to Apply

Interested candidates are encouraged to apply for this exciting opportunity by submitting a complete application through the U.S. Embassy’s official recruitment portal. Applications must include a detailed CV, relevant certifications, and supporting documents that clearly demonstrate your qualifications for the position. Incomplete applications may result in disqualification.

Candidates will be evaluated based on their education, experience, language proficiency, and skills. Pre-employment language or skills tests may be required. All selected candidates will undergo a background investigation and, if applicable, a pre-employment medical examination.

The application deadline is December 4, 2024. Early submission is encouraged to ensure timely processing.

Apply here: U.S. Embassy Mailroom Clerk Application


Join the U.S. Embassy in Ethiopia as a Mailroom Clerk and take the next step in your professional journey. This is your chance to be part of a dynamic team contributing to the success of a vital diplomatic mission. Apply today and make a meaningful impact!