ZamZam Bank, one of Ethiopia’s leading financial institutions, is committed to providing exceptional banking services to its customers while contributing to the economic development of the country. Established to offer comprehensive banking solutions, ZamZam Bank focuses on creating a dynamic and supportive environment for both its employees and customers. The bank has gained recognition for its strong commitment to excellence, innovation, and sustainable growth. With a reputation for delivering high-quality services and products, ZamZam Bank is an ideal place for individuals seeking career growth in the banking sector.
The bank’s mission is to support economic development by providing access to modern banking services and improving financial inclusion. ZamZam Bank offers a wide range of banking products and services, including savings and checking accounts, loans, mobile banking, and digital services. With a growing presence in Ethiopia, ZamZam Bank is expanding its network and is looking for talented individuals to join its team. The bank’s commitment to excellence in service delivery and its focus on continuous growth make it a key player in the Ethiopian banking industry.
ZamZam Bank’s work culture emphasizes teamwork, innovation, and customer satisfaction. The organization values individuals who are committed to providing top-tier services while adhering to the highest ethical standards. As the bank continues to expand and grow, it offers ample opportunities for career development and professional advancement. Now, ZamZam Bank is looking for qualified candidates to fill two key positions within its branches in Dire Dawa, Dilla, and Haik, offering an exciting opportunity for professionals in the banking sector.
Position 1: Senior Branch Coordination Officer
ZamZam Bank is currently looking for a Senior Branch Coordination Officer to join its team. This position is based in Dire Dawa and requires a dynamic individual with strong leadership and communication skills. The ideal candidate should hold a Master’s degree or a BA degree in Economics, Management, Accounting, or any other business-related field. Candidates must also have a minimum of 3 to 5 years of experience in banking operations, with at least 2 years in a senior officer role within branch banking.
The Senior Branch Coordination Officer will be responsible for coordinating and facilitating the daily operations of the branch. This includes overseeing the branch’s activities, ensuring that all banking services are running smoothly, and addressing any operational challenges that may arise. The role also involves coaching and mentoring junior staff, helping them to improve their skills and achieve their professional goals. The Senior Branch Coordination Officer will be expected to handle problem-solving tasks, ensuring that internal controls are followed, and maintaining an efficient workflow within the branch. Strong knowledge of core banking applications and the ability to work with local languages are advantageous. Knowledge of Islamic banking (IFB) will also be beneficial for this role.
Position 2: Senior Banking Business Officer
In addition to the Senior Branch Coordination Officer position, ZamZam Bank is seeking a Senior Banking Business Officer for its branches in Dilla and Haik. The Senior Banking Business Officer is responsible for managing branch operations and ensuring excellent customer service. This position requires a BA degree in Economics, Management, Accounting, or another business-related field, along with a minimum of 3 years of banking operations experience, including at least 2 years in a branch banking officer role.
The Senior Banking Business Officer will be responsible for handling various aspects of branch operations, including sales and marketing, customer experience, and problem identification and resolution. This role also involves working closely with customers to offer suitable banking products, ensuring that clients are satisfied with the services provided. A strong understanding of IFB products and services will be an asset, as will experience in sales and customer relationship management. The Senior Banking Business Officer will play a key role in the growth and success of the branch by ensuring that business operations run smoothly and that customers’ needs are met in a timely and professional manner.
Application Process
ZamZam Bank is excited to offer these two positions to qualified candidates who are eager to contribute to the bank’s growth and success. The application deadline for both positions is December 14, 2024. Interested applicants are invited to submit their application letters, updated CVs, and credentials in PDF format through the provided application link. It is essential to clearly state the position being applied for in the application.
To apply for the Senior Branch Coordination Officer position in Dire Dawa or the Senior Banking Business Officer position in Dilla or Haik, please visit the application link: ZamZam Bank Application Form. Please note that only shortlisted candidates will be contacted for further assessment.
Why Join ZamZam Bank?
ZamZam Bank offers more than just a job; it provides an opportunity to be part of a leading institution that values professionalism, integrity, and commitment. The bank supports its employees’ growth through continuous training, career development opportunities, and a positive work environment. As ZamZam Bank continues to expand its operations across Ethiopia, it remains focused on providing innovative banking services to its customers and offering rewarding careers to its employees. By joining ZamZam Bank, you will become part of a team that is shaping the future of banking in Ethiopia.
In conclusion, ZamZam Bank offers exciting career opportunities for individuals who are passionate about banking and customer service. If you meet the qualifications and experience requirements, don’t miss out on the chance to apply for these positions and contribute to the continued success of ZamZam Bank. Apply today and take the next step in your banking career with a trusted institution that values its employees and customers alike.