The banking sector in Ethiopia is rapidly evolving, with financial institutions striving to provide inclusive and ethical banking services that cater to all regions of the country. Hijra Bank is one such institution committed to serving the nation by offering full-fledged Sharia-compliant banking services. As part of its mission to promote financial inclusion and economic empowerment, Hijra Bank is expanding its team and is now hiring qualified professionals for multiple positions.
With a vision to contribute significantly to the national economy, Hijra Bank ensures that both urban and rural communities have access to banking services that align with ethical Islamic banking principles. The bank aims to provide accessible, fair, and efficient financial solutions that cater to the diverse needs of individuals and businesses. As it continues to grow, the bank is looking for highly motivated and experienced banking professionals who can contribute to its mission of delivering high-quality, Sharia-compliant financial services.
The bank is currently hiring for Customer Service Officers, Senior Customer Service Officers, Branch Operation Supervisors, and Branch Managers. These positions are available across multiple locations in Ethiopia, including Addis Ababa, Dire Dawa, Dessie, Jigjiga, Bedele, Weliso, Alamata, and many more. If you are a skilled banking professional with relevant experience and a passion for Islamic finance, this is an excellent opportunity to grow your career with one of Ethiopia’s leading interest-free banking institutions. Applications must be submitted by February 13, 2025.
Customer Service Officer
Customer service plays a vital role in ensuring that banking operations run smoothly and that clients receive the best possible financial solutions. Hijra Bank is currently looking for 20 Customer Service Officers who will be responsible for handling day-to-day customer transactions, account management, and financial advisory services.
The role requires a bachelor’s degree in Accounting, Management, Economics, or a related field, along with at least two years of experience in banking operations. Candidates with knowledge of Islamic Finance and Banking (IFB) will have an added advantage. The Customer Service Officer will be responsible for assisting clients with transactions, responding to inquiries, and promoting Hijra Bank’s financial products and services.
The selected candidates will be placed in various branches, including Ajbar, Chefa, Dessie, Dire Dawa, Jigjiga, Bedele, Addis Ababa, Weliso, Alamata, and Omo Nadda. If you are passionate about customer service and building strong relationships with clients, this position offers an excellent platform to advance your banking career in a rapidly growing Islamic financial institution.
Senior Customer Service Officer
Hijra Bank is also seeking 20 experienced banking professionals for the role of Senior Customer Service Officer. This position involves handling more complex customer needs, mentoring junior staff, and ensuring that banking operations are conducted efficiently and in compliance with Islamic banking principles.
Candidates must hold a bachelor’s degree in Accounting, Management, Economics, or a related field and have at least three years of experience in banking operations. An understanding of Interest-Free Banking (IFB) will be beneficial. Senior Customer Service Officers will be expected to analyze customer needs, offer tailored banking solutions, and maintain high service standards.
This role is available in multiple locations, including Ajbar, Chefa, Dessie, Dire Dawa, Jigjiga, Bedele, Addis Ababa, Weliso, Melka Rafu, Gelemso, Delomena, Ali, Agaro, Metu, Asandabo, Gatira, Alamata, Afdera, Hara, and Bati. If you are an experienced banking professional looking for a leadership role in customer service, this position provides an excellent opportunity for career advancement.
Branch Operation Supervisor
To ensure that Hijra Bank’s branches operate efficiently, the bank is hiring 13 Branch Operation Supervisors who will be responsible for overseeing day-to-day banking transactions, ensuring compliance with regulations, and optimizing branch performance.
Applicants must have a bachelor’s degree in Accounting, Management, Economics, or a related field and at least four years of experience in banking operations. Candidates with a background in Islamic finance will have an advantage. The Branch Operation Supervisor will be responsible for coordinating branch activities, monitoring staff performance, and ensuring smooth financial operations.
Successful candidates will be placed in Ajbar, Chefa, Dessie, Dire Dawa, Jigjiga, Bedele, Addis Ababa, Weliso, Haramaya, Harana Buluk, Dodola, Agaro, and Afdera. If you are a banking professional with strong leadership and operational skills, this is an excellent opportunity to take on a supervisory role in a growing financial institution.
Branch Manager
For professionals looking to lead and manage banking operations, Hijra Bank is hiring 15 experienced Branch Managers. This role involves overseeing all branch activities, managing staff performance, implementing growth strategies, and ensuring compliance with Sharia banking principles.
Candidates must possess a bachelor’s degree in Accounting, Management, Economics, or a related field and have at least six years of banking experience. An understanding of Islamic finance and banking regulations is highly desirable. The Branch Manager will be responsible for achieving business targets, enhancing customer satisfaction, and ensuring the effective operation of the branch.
These positions are available in Ajbar, Chefa, Dessie, Dire Dawa, Jigjiga, Bedele, Addis Ababa, Weliso, Chagni, Semera, Afdera, Agarfa, Shashamane, Mizan, and Metu. This is a high-responsibility leadership role ideal for candidates who have a strong background in banking management and strategic decision-making.
How to Apply?
Interested and qualified applicants should submit their application letter, updated resume (CV), and educational certificates within ten days from the date of this vacancy announcement. Applications must be submitted via the following link: https://forms.gle/Mt1u3qvWyaDsZcGQ8.
The deadline for application submission is February 13, 2025.
Final Thoughts
Joining Hijra Bank offers an incredible opportunity for banking professionals looking to advance their careers in a fast-growing, Sharia-compliant financial institution. The bank is dedicated to expanding financial access, promoting ethical banking practices, and contributing to Ethiopia’s economic growth. If you have the experience, skills, and passion to make a difference in the banking sector, this is your chance to be part of a reputable financial institution that values innovation, integrity, and customer satisfaction.
Submit your application today and take the next step in your professional banking career with Hijra Bank before the deadline on February 13, 2025.