Ethiopost, Ethiopia’s principal postal service provider, is seeking talented professionals to join its team in various capacities. As a state-owned enterprise, Ethiopost has played a vital role in connecting communities across Ethiopia through its extensive network of over 600 branches. The organization is committed to innovation, service excellence, and meeting the growing demands of modern logistics, financial services, and government operations.
Ethiopost is undergoing a transformative phase, expanding its scope beyond traditional postal services to include transportation, financial services, and retail operations. This evolution comes in response to the global shifts in the postal industry, influenced by rapid digitization and the COVID-19 pandemic. By embracing change, Ethiopost is positioning itself as a leader in the field, offering a dynamic environment for professionals eager to make a difference.
With a mission to deliver exceptional service and remain a reliable partner for individuals and businesses alike, Ethiopost is now recruiting for several key positions. This is a unique opportunity to contribute to the organization’s vision while advancing your career in a supportive and forward-thinking environment.
Junior Customer Care Officer – Addis Ababa
Ethiopost is seeking a Junior Customer Care Officer to ensure customer satisfaction through efficient handling of inquiries, complaints, and transactions. This position is crucial in maintaining the company’s reputation for reliability and responsiveness. The ideal candidate will provide professional support, assist customers with their needs, and collaborate with internal departments to resolve issues promptly.
Applicants should possess a Bachelor’s degree or a College Diploma with TVET Level IV and two years of relevant experience. Strong communication skills, adaptability, and a customer-focused approach are essential for success in this role. This position offers an excellent opportunity to contribute to enhancing Ethiopost’s customer service delivery.
Senior Auditor – Dessie
Ethiopost is looking for an experienced Senior Auditor to oversee its financial operations and ensure compliance with auditing standards. This role involves conducting risk assessments, reviewing financial statements, and preparing comprehensive audit reports to guide management decisions. The Senior Auditor will also evaluate internal controls and provide actionable recommendations for process improvement.
Qualified candidates should hold a Bachelor’s degree in Finance, Accounting, or a related field, with at least three years of experience in financial auditing. A deep understanding of International Financial Reporting Standards (IFRS) and proficiency in audit software are essential. This role offers a chance to contribute to Ethiopost’s operational transparency and financial integrity.
Communication and Marketing Executive – Addis Ababa
Ethiopost is seeking a Communication and Marketing Executive to lead its branding and communication efforts. This role involves creating high-quality content, implementing communication strategies, and managing marketing campaigns to enhance the organization’s visibility and reputation. The successful candidate will also be responsible for crisis communication planning and team leadership.
Applicants should have a Bachelor’s degree in Marketing, Communication, or a related field, along with at least four years of experience in a similar role. Creativity, strategic thinking, and proficiency in content creation tools are essential for this position. Join Ethiopost to shape its public image and engage with diverse audiences effectively.
Senior Brand Officer – Addis Ababa
The Senior Brand Officer will play a pivotal role in defining and executing Ethiopost’s brand strategy. This includes overseeing marketing campaigns, ensuring consistency in brand messaging, and conducting market research to identify growth opportunities. The role requires collaboration with various departments to integrate branding into all aspects of the organization’s operations.
Candidates should have a degree in Marketing, Business Management, or a related field, with at least three years of experience. Strong analytical skills, strategic planning abilities, and a deep understanding of branding principles are required. This role offers a chance to leave a lasting impact on Ethiopost’s market presence.
Application Process
Interested candidates who meet the qualifications are invited to submit their application letter, CV, and relevant academic documents via email to [email protected]. The deadline for applications is January 15, 2025.
Ethiopost is committed to equal opportunity employment and encourages individuals from diverse backgrounds to apply. Don’t miss this opportunity to be part of an organization that is redefining postal and logistics services in Ethiopia. Apply today and take the next step in your professional journey!