Ethiopian Airlines, a symbol of African aviation excellence, is embarking on a new chapter, fueled by innovation and a commitment to connecting the continent and the world. With a legacy spanning over seven decades, Ethiopian Airlines has consistently pushed boundaries, setting the standard for technological advancement, strategic network expansion, and comprehensive aviation training. We are not just an airline; we are a cornerstone of Ethiopian pride, dedicated to providing unparalleled service and fostering growth within the aviation sector. This is your chance to contribute to a vibrant and dynamic organization that values its employees and invests in their future.
As a multi-award winning airline, Ethiopian Airlines continues to soar to new heights and offers a unique opportunity for talented individuals to join our growing team. From our humble beginnings with a fleet of five C-47 aircraft in 1946, we have evolved into a global leader, operating a modern fleet and connecting passengers to destinations across the globe. Our commitment to excellence extends beyond our operations to our employees, creating a supportive and collaborative work environment where individuals can thrive. Joining Ethiopian Airlines means becoming part of a family that values innovation, integrity, and a passion for aviation.
We are currently seeking dedicated and passionate individuals to fill several key positions within our organization. These roles offer a chance to make a significant impact on the airline’s continued success and contribute to the growth of Ethiopia’s aviation industry. We strongly encourage qualified candidates who are eager to embrace challenges and contribute to a dynamic and forward-thinking organization to apply. Below, you will find detailed descriptions of each available position, along with the specific qualifications and requirements for consideration.
French Language Speaking Customer Service Associate
We are seeking highly motivated and customer-focused individuals to join our team as French Language Speaking Customer Service Associates. In this role, you will be the first point of contact for our valued customers, providing exceptional service and resolving inquiries with efficiency and empathy. Your fluency in French will be crucial in ensuring effective communication and building strong relationships with our French-speaking clientele. You will be responsible for answering phone calls, responding to emails, and addressing customer concerns in a timely and professional manner. A strong understanding of customer service principles and the ability to remain calm and composed under pressure are essential.
To be considered for this position, applicants must have successfully completed the Ethiopian University Entrance Exam and possess fluency in spoken French. Alternatively, applicants with a minimum of a College Diploma, 10+3, or Level III Certificate in a Social or Natural Science field of studies from a recognized TVET/College/University are also encouraged to apply, provided they demonstrate fluency in spoken French. We are looking for candidates who are passionate about providing excellent customer service and have the ability to work effectively both independently and as part of a team. This is an excellent opportunity for individuals who are seeking a challenging and rewarding career in the aviation industry.
Please note that applicants must be between the ages of 18 and 30. Successful candidates will be required to undertake SOM training at the Ethiopian Aviation University, ensuring they are equipped with the necessary skills and knowledge to excel in their role. The registration period for this position is from February 24, 2025, to March 05, 2025. We encourage all eligible candidates to submit their applications promptly to be considered for this opportunity.
Assistant Industrial Mechanic
Ethiopian Airlines is currently looking for skilled and detail-oriented individuals to fill the position of Assistant Industrial Mechanic. As an integral part of our maintenance team, you will contribute to the upkeep and repair of our industrial equipment, ensuring smooth and efficient operations. This role demands a strong understanding of mechanical principles, a proficiency in using various tools and equipment, and the ability to troubleshoot and resolve technical issues effectively. You will work under the guidance of experienced mechanics, learning valuable skills and contributing to the overall reliability of our operations.
To qualify for this position, applicants must possess a minimum of a College Diploma, 10+3, or Level III Certificate in Industrial Metal Fabrication and Assembly, Machining, Power Generation and System Installation and Maintenance – Mechanical, Industrial Electric machine & Drives Technology, or a related field of studies from a recognized TVET/College/Institute. Furthermore, a minimum of one year of relevant experience in a recognized organization is required. This experience should demonstrate your practical skills and your ability to apply your knowledge in a real-world setting.
The successful candidate must have a strong command of English, the working language of Ethiopian Airlines. Knowledge of other foreign languages is considered advantageous. The age limit for this position is between 18 and 35 years old. The registration period for this position is from February 19, 2025, to February 25, 2025.
Graphic Designer
We are seeking a talented and creative Graphic Designer to join our marketing and communications team. In this role, you will be responsible for creating visually appealing and engaging content for a variety of platforms, including print, digital, and social media. You will work closely with our marketing team to develop and execute design concepts that effectively communicate our brand message and promote our services. A strong understanding of design principles, a proficiency in using design software, and the ability to work independently and as part of a team are essential.
To be considered for this position, applicants must hold a BA/BSc Degree in Graphic Design, Videography, Cinematography, Animation, Visual Arts, or a related field, with a minimum of one year of experience in art/design-related activities. Alternatively, applicants with a College Diploma or Level III/IV Certificate in a relevant field, coupled with a minimum of three years of experience in art/design-related activities, will also be considered. We are looking for candidates who are passionate about design and have a portfolio that showcases their creativity and technical skills.
Proficiency in English is mandatory for this position. The age limit for applicants is between 18 and 35 years old. The registration period for this position is from February 19, 2025, to February 25, 2025.
How to Apply
Interested applicants are required to bring and attach all original and copies of their supporting documents, including but not limited to their 8th-grade ministry card and birth certificate (issued only from city administration), Grade 10 certificate, Grade 12 certificate, latest educational credentials, work experience documents, and Kebele ID card (front and back). Please ensure that all documents are complete and accurate.
Registration will take place at the Ethiopian Airlines Head Quarter, located in the Ethiopian Airport Building (Recruitment Office). Please note that any applicant found to have provided false information during the application process or upon joining Ethiopian Airlines will face immediate termination from the process or employment upon discovery of the fact. We uphold a strict policy against misrepresentation and value integrity in our workforce. We encourage all qualified candidates to apply and join our team at Ethiopian Airlines. This is your opportunity to make a difference and build a fulfilling career in the aviation industry.