Digaf Microcredit Providers, a forward-thinking, technology-driven microfinance institution, is dedicated to revolutionizing access to financial services for underserved communities. Driven by a recent Memorandum of Understanding (MoU) with the Ethiopian Ministry of Labor and Skills (MoLS), Digaf is poised to significantly impact the lives of low- and medium-income individuals by offering affordable digital loan products. Digaf’s mission is to bridge the financial gap by leveraging technology to empower individuals and foster economic growth through innovative financial solutions. This is a chance to join a dynamic company making a tangible difference in people’s lives.
Digaf’s commitment to technological innovation is at the core of its operations, enabling it to offer accessible and efficient financial services. By employing cutting-edge technology, Digaf aims to democratize finance, reaching individuals who have traditionally been excluded from the formal banking system. With digital product offerings that include buy now, pay later financing and targeted loan products for micro, small, and medium enterprises (MSMEs), Digaf is well-positioned to fuel entrepreneurial endeavors and stimulate economic development within Ethiopia. This forward-thinking approach sets Digaf apart in the financial landscape.
This is an unprecedented opportunity to contribute to a growing organization that is shaping the future of microfinance in Ethiopia. Digaf Microcredit Providers fosters a collaborative and innovative work environment, where employees are empowered to develop their skills and contribute to the company’s mission. Digaf is currently seeking exceptional individuals to join its team and contribute their expertise to further the institution’s goals of financial inclusion and empowerment.
Digaf Microcredit: Open Positions
Digaf Microcredit Providers is currently seeking qualified individuals for the following positions:
Position 1: Treasury Officer
- Responsibilities:
- Manage the portfolio of all bank accounts under the direction of the CFO.
- Maintain all aspects of account opening & closing, authorized signatories updates, and ensure internet banking is operated securely.
- Prepare and review relevant documentation related to bank accounts management.
- Coordinate and communicate with banks to ensure all required regulatory, banking, and financing compliance are met.
- Maintain and update the master database for all bank accounts.
- Assist in arranging banking facilities compliance to support Digaf operations.
- Handle communication and relationships with banks under the direction of the CFO.
- Manage and update bank information and liquidity in a timely manner.
- Requirements:
- BA/MA graduate in Accounting & Finance, Economics, Business Administration, or related disciplines.
- 2-5 years of relevant working experience in corporate treasury/finance operations, administration/secretarial exposure, or banking operation background preferred.
- Good command of written and spoken English.
- Proficient in MS Excel, MS Word, and MS PowerPoint.
- Knowledge of Database management is an advantage.
- Good communication and interpersonal skills.
- Self-initiative, good business sense, attentive to detail, and a strong team player.
Position 2: Retail Manager
- Key Responsibilities:
- Oversee day-to-day operations, ensuring the smooth delivery of financial services.
- Manage operations to meet business goals, ensuring customer service excellence and operational efficiency.
- Ensure compliance with company policies, regulatory requirements, and financial laws.
- Lead, manage, and develop staff, ensuring they are motivated, productive, and trained.
- Conduct performance appraisals, set individual goals, and provide coaching and mentoring.
- Coordinate recruitment, scheduling, and training of new team members.
- Build and maintain strong relationships with customers, addressing inquiries, complaints, and feedback promptly.
- Oversee loan disbursement processes and ensure that all loans are approved, disbursed, and repaid in line with company guidelines.
- Monitor loan portfolios, ensuring timely collections and low default rates.
- Develop strategies to manage and reduce loan delinquency.
- Drive customer acquisition and revenue growth through targeted marketing and outreach programs.
- Identify opportunities for new financial products or services tailored to the community’s needs.
- Monitor competitors and market trends to ensure competitiveness.
- Monitor branch financial performance, including loan book size, profitability, and operational costs.
- Prepare and review regular financial and performance reports.
- Ensure budgetary targets are met and branch expenses are controlled.
- Ensure all operations comply with legal, regulatory, and internal policies.
- Assess and manage risks related to lending.
- Maintain accurate records and ensure proper documentation for audits and compliance purposes.
- Promote financial literacy programs and workshops to enhance the community’s understanding of financial services.
- Represent the microfinance institution at local events and community meetings.
- Requirements:
- Proven experience as a Retail Manager, Branch Manager, or similar role in a microfinance or financial services environment.
- Experience in managing loan portfolios, collections, and customer service in the microfinance sector is preferred.
- Demonstrated success in achieving sales targets and financial goals.
- Bachelor’s or Master’s degree in Business Administration, Finance, Economics, or a related field. Professional qualifications in microfinance or Fintech are an advantage.
Position 3: Head of Green Financing
- Key Responsibilities:
- Oversee and manage the processing and administration of green financing loans.
- Facilitate the disbursement of loans to approved clients in a timely and efficient manner.
- Ensure accurate loan records are maintained.
- Serve as the primary point of contact for clients seeking green financing products.
- Handle customer inquiries, provide guidance on loan terms, and address any issues or concerns.
- Ensure that all green financing loan documents are properly prepared, reviewed, and executed.
- Monitor the compliance of green financing transactions with environmental standards, organizational policies, and relevant regulations.
- Monitor loan repayments and follow up with clients to ensure timely collection of payments.
- Implement strategies to minimize loan defaults and delinquency.
- Support the sales team by promoting green financing products to potential customers.
- Participate in marketing activities and events to raise awareness of the green financing options available.
- Prepare regular reports on the performance of green financing products.
- Work closely with other departments to ensure the smooth and efficient operation of green financing products.
- Provide training and guidance to internal teams on the operational aspects of green financing.
- Requirements:
- A Bachelor’s or Master’s degree in Finance, Business Administration, Environmental Science, or a related field.
- Minimum of 5 years of experience in financial services, with at least 2 years of experience in loan administration, customer service, or related operations.
- Knowledge of green financing, sustainability, or environmental-related financial products is a plus.
- Experience in microfinance, green financing, or sustainable finance is an advantage.
- Knowledge of relevant national and international environmental regulations.
- Fluency in English and local languages like Amharic and Afaan Oromo is desirable.
Position 4: Initiatives Manager
- Key Responsibilities:
- Translate conceptual ideas into detailed project plans with clear timelines, deliverables, and measurable outcomes.
- Manage the lifecycle of new initiatives, from ideation to full implementation, ensuring alignment with organizational objectives.
- Work closely with cross-functional teams to identify market gaps and design innovative financial products that meet customer needs.
- Lead the creation, testing, and rollout of new financial products, ensuring user-centric designs and compliance with regulatory requirements.
- Spearhead digital initiatives to enhance operational efficiency, customer experience, and service delivery.
- Collaborate with IT teams to integrate cutting-edge technology and digital tools into microfinance operations.
- Ensure smooth adoption of digital platforms among customers and staff through training and support.
- Engage with internal and external stakeholders to foster collaboration and gain buy-in for new initiatives.
- Act as a change agent, promoting a culture of innovation and adaptability across the organization.
- Develop metrics to evaluate the success of implemented initiatives and products.
- Provide regular updates and reports to senior management on the status and impact of initiatives.
- Requirements:
- Bachelor’s degree in Business Administration, Finance, Innovation Management, or any other related fields. A Master’s degree is a plus.
- At least 5 years of experience in project management, product development, or innovation within the financial services or fintech sector.
- Proven track record of successfully launching and implementing new initiatives or products.
- Proficiency in project management tools and methodologies.
- Familiarity with digital tools, platforms, and technologies in financial services.
- Creative and strategic thinking skills.
- Strong leadership and team collaboration capabilities.
- Excellent written and verbal communication skills.
Application Instructions
If you are passionate about innovation and ready to make a significant impact in the microfinance industry, please submit your CV and a compelling cover letter to hr@digafcredit.com by March 9th, 2025. In the subject line of your email, please clearly indicate the position you are applying for (e.g., “Treasury Officer Application – DIGAF Microfinance”).
DIGAF Microcredit Providers is an equal-opportunity employer. We are dedicated to celebrating diversity and fostering an inclusive environment where all employees can thrive and contribute their unique skills and perspectives. We encourage applications from individuals of all backgrounds.
Join Digaf Microcredit Providers and become part of a team that is transforming the financial landscape in Ethiopia. Your contributions will help empower individuals, support local businesses, and drive sustainable economic growth.