Bunna Bank S.C. invites applications from qualified and enthusiastic professionals to join its dynamic workforce. As one of Ethiopia’s growing private banks, Bunna Bank has become a prominent name in the banking sector since its establishment in 2009. With a branch network of 333 and a customer base of 1.8 million, the bank has demonstrated a commitment to providing modern banking solutions to its clients.
Over the years, Bunna Bank has achieved significant milestones, including raising its paid-up capital to over 3.2 billion birr, symbolizing its strength and stability in the Ethiopian financial landscape. Recently, the bank rebranded its logo and identity, reflecting its forward-thinking approach to innovation and customer service excellence. The rebranding effort was undertaken by Berry Advertising, a local marketing firm. Bunna Bank’s growth is a testament to its mission of offering reliable and accessible banking services nationwide.
Joining Bunna Bank means becoming part of an organization that values professionalism, customer satisfaction, and employee growth. With a permanent employment opportunity at various branch locations, the bank seeks candidates passionate about making a difference in Ethiopia’s financial industry. This is your chance to contribute to a team that prioritizes integrity, innovation, and sustainable progress.
Customer Service Officer-I
Bunna Bank is seeking applications for the position of Customer Service Officer-I. This role is an excellent opportunity for individuals with a BA Degree in Accounting, Finance, Banking and Finance, Management, Economics, or other related fields. The ideal candidate should have at least one year of experience in banking operations, particularly as a Customer Service Officer.
As a Customer Service Officer-I, you will play a vital role in delivering superior customer experiences. Your responsibilities include providing accurate information about the bank’s products and services, addressing customer inquiries, processing withdrawals and cash disbursements, and ensuring smooth transaction processing. Verifying customer signatures, issuing bank statements, checkbooks, debit cards, and conducting foreign currency exchange transactions are part of your duties. Additionally, you will handle all necessary documentation and paperwork with precision, contributing to the efficient operations of your assigned branch.
This position is available at multiple branch locations, including Lalibela Branch, Wogdi Branch, Meket Branch, Liguama Branch, Tirtira Branch, and Gashena Branch. Applicants should be flexible and ready to deliver their best at these specified locations.
Application Process
Interested candidates are required to submit their non-returnable application forms along with their CVs, educational documents, and updated work experience letters. Applications must be submitted within five consecutive working days from the date of this announcement. It is essential to provide accurate and complete information as incomplete or false submissions will result in rejection.
To apply, use the following application link:
Submit Application
Please note that only highly qualified and short-listed candidates will be contacted for further steps. The bank strictly states that physical applications will not be accepted. Applicants must mention the job title and the branch location they are applying for.
Important Dates and Notes
The application deadline is January 16, 2025, so ensure you submit your application within the given timeframe. Bunna Bank retains the right to cancel the vacancy if deemed necessary.
This is a remarkable opportunity to advance your career in a thriving banking environment. Bunna Bank’s commitment to employee development, coupled with its strong reputation in the industry, makes it an ideal workplace for dedicated professionals. Don’t miss this chance to be part of a forward-moving team that contributes to Ethiopia’s financial sector’s growth and transformation.