TechnoServe, an internationally recognized nonprofit organization established in 1968, is calling for applications to fill the position of Senior IT Specialist. This position is based in Ethiopia and provides an exceptional opportunity for an experienced IT professional to join a global organization dedicated to creating economic opportunities in underserved communities.
Over the years, TechnoServe has become a trusted partner in addressing global economic challenges by empowering entrepreneurs in rural areas. With a mission to build income-generating businesses, the organization ensures sustainable economic growth for individuals, families, and communities. By joining TechnoServe, you will contribute to the organization’s innovative and impactful projects, leveraging technology to optimize operational efficiency.
The role of Senior IT Specialist is instrumental in ensuring that TechnoServe Ethiopia’s IT infrastructure operates seamlessly. The position is critical for maintaining the organization’s IT systems, enhancing network efficiency, and supporting staff in adopting new technologies to achieve business goals effectively.
Responsibilities of the Senior IT Specialist
The Senior IT Specialist will oversee all aspects of TechnoServe Ethiopia’s IT systems and infrastructure, ensuring that day-to-day operations run smoothly. This includes managing and maintaining servers, networking devices, wireless and wired LANs, and essential IT equipment like multi-functional printers and video conferencing systems. Additionally, the Senior IT Specialist will be responsible for maintaining a secure and reliable data backup system and restoring data when necessary.
A significant part of the role is developing and implementing country-specific IT policies and procedures to align with the organization’s global IT strategy. This includes identifying gaps in daily operations and providing IT solutions to address these challenges. The specialist will also coordinate with procurement teams to acquire the necessary technology products and services, ensuring that all IT procurement aligns with the fiscal budget plan.
Providing exceptional user support is another key responsibility. The Senior IT Specialist will address staff concerns related to network connectivity, corporate applications, and various hardware devices such as PCs, tablets, smartphones, and cameras. The role involves configuring devices for new employees, managing user accounts, and orienting staff on IT policies and systems. Regular visits to branch offices may be required to resolve technical issues and establish network systems.
Qualifications and Skills
Candidates must possess a Master’s degree in Computer Science, Information Technology, or a related field from a recognized institution. A minimum of five years of experience in managing and supporting IT infrastructure is essential, preferably within an international NGO setting.
The ideal candidate will have extensive experience with Microsoft Windows operating systems, network devices like routers and firewalls, and business application support. Proficiency in Google Workspace, IT customer service management, and video conferencing systems is also required. A strong command of written and spoken English is essential for effective communication.
In addition to technical skills, candidates must demonstrate problem-solving abilities and a proactive approach to identifying and addressing IT challenges. The ability to build staff capacity through training and awareness programs is also vital for success in this role.
Why Join TechnoServe?
Working with TechnoServe provides an opportunity to be part of a global mission that fosters economic growth and innovation. As a Senior IT Specialist, you will play a vital role in enhancing the organization’s operational efficiency, empowering staff through technology, and contributing to impactful projects that transform lives.
TechnoServe values diversity and inclusion, creating an environment where every employee can thrive. The organization is committed to professional development, offering opportunities to learn and grow in a dynamic and supportive workplace.
How to Apply
Qualified candidates are encouraged to apply online through the following link: TechnoServe Application Portal.
Applicants should submit a cover letter and resume as a single document in either Word or PDF format by January 07, 2025. Applications will be reviewed on a rolling basis, and only candidates who meet the minimum qualifications will be contacted.
Please note that CVs not submitted through the designated link will not be accepted. TechnoServe does not require transcripts or recommendation letters at the initial application stage, but these may be requested later.
Join TechnoServe and contribute to a mission-driven organization making a tangible difference in communities worldwide. This is your opportunity to leverage your IT expertise to support meaningful development initiatives in Ethiopia and beyond.