Hijra Bank, a pioneering institution in Ethiopia’s banking landscape, invites talented professionals to join its growing team. As one of the country’s full-fledged banks operating under the principles of Islamic finance, Hijra Bank aspires to lead in ethical banking. With a network of approximately 70 branches across the nation, we are committed to delivering unparalleled service to our valued customers.
At Hijra Bank, we champion values such as honesty, inclusivity, justice, fairness, responsibility, and agility. These principles guide our mission to provide innovative, ethical, and customer-focused financial solutions. By joining our team, you will not only contribute to the success of a fast-growing bank but also play an active role in shaping the future of ethical banking in Ethiopia.
If you are a dynamic, service-oriented professional who shares our passion for ethical banking, we encourage you to explore this opportunity. By becoming part of Hijra Bank, you will embark on a rewarding career journey, contributing to a brighter future for our customers and the broader community.
Customer Service Officer
As a Customer Service Officer at Hijra Bank, you will be the face of our organization, delivering exceptional service to our customers. This role involves assisting clients with their banking needs, providing information about our products, and ensuring a seamless customer experience. You will also handle banking operations with a high degree of professionalism and accuracy.
To qualify for this role, candidates should hold a bachelor’s degree in Accounting, Management, Economics, or related fields. A minimum of two years of banking operations experience is required, and familiarity with Interest-Free Banking (IFB) principles will be an added advantage. This position is based in Butajira, offering an opportunity to work in a dynamic and customer-focused environment.
Senior Customer Service Officer
The Senior Customer Service Officer position is ideal for professionals who can provide advanced support and ensure customer satisfaction at every level. In this role, you will manage complex client interactions, oversee service delivery, and help maintain the branch’s operational efficiency. Your expertise will contribute to the bank’s commitment to excellence.
Applicants for this position must have a bachelor’s degree in Accounting & Finance, Business Administration, or a related field. A minimum of three years of banking operations experience is required, with knowledge of IFB serving as a significant advantage. This role is also based in Butajira, offering the chance to make a meaningful impact on the local community through ethical banking services.
Branch Operation Supervisor
The Branch Operation Supervisor plays a critical role in overseeing the day-to-day operations of the branch, ensuring compliance with policies, and enhancing operational efficiency. You will lead by example, manage branch staff, and ensure smooth workflow processes. This role requires a proactive approach and strong leadership skills to meet the branch’s operational goals.
Candidates must have a bachelor’s degree in Accounting & Finance, Business Administration, or a related field, along with at least four years of banking operations experience. Familiarity with IFB principles is preferred. The position is based in Butajira, providing an excellent opportunity to advance your career in a supervisory capacity.
Branch Manager
As a Branch Manager, you will lead the overall operations and growth of the Butajira branch. This position involves managing staff, driving business development, and ensuring excellent customer service. You will play a key role in implementing the bank’s strategic goals and ensuring the branch meets its financial and operational targets.
The ideal candidate will hold a bachelor’s degree in Accounting, Management, Economics, or related fields, with at least six years of banking operations experience, including two years in a supervisory role. Knowledge of IFB principles will enhance your candidacy. This leadership position is an excellent opportunity for professionals seeking to drive change and innovation in ethical banking.
How to Apply
Hijra Bank invites qualified and interested candidates to apply for these exciting career opportunities. To apply, please submit your application letter, updated resume or CV, and educational certificates via the link below. Applications must be submitted within ten days of this announcement.
Application Link: Click here to apply
Deadline: January 11, 2025
Please note that only shortlisted candidates will be contacted. The results of the recruitment process will be shared through Hijra Bank’s official Facebook page.
Embark on a rewarding career with Hijra Bank and contribute to the advancement of ethical banking in Ethiopia. Apply now to join a dynamic and values-driven organization!