EthioChicken is a leading distributor of chickens to rural farmers in Ethiopia. We are a rapidly growing Company that believes in investing in our employees and offers them opportunities for career advancement. EthioChicken is an Ethiopian based company.
Our vision is to provide one chicken per person per year through smallholder farmers. Our purpose is making farmers of Ethiopia healthier and wealthier.
Position 1: Customer Care Associate
Qualifications:
• Bachelor’s degree in Sales and Marketing, Management or related fields
• 0–1-year Experience in customer service is preferable
• Excellent verbal and written communication skills in English, Amharic and Tigrigna
• Proficiency in using computer systems and Microsoft Office application.
The Customer Care associate is responsible for providing exceptional customer service to EthioChicken customers, addressing their inquiries, resolving complaints, and ensuring a positive customer experience. This role requires excellent communication skills, problem-solving abilities, and a commitment to customer satisfaction. The Customer Care associate will adhere to the established Customer Care Call Center processes and utilize the provided tools and resources effectively.
Location: Addis Ababa
Position 2: Customer Experience Associate
Qualifications
• Bachelor’s degree in Sales, Marketing, Management, or related fields
• No prior experience required
• Excellent communication skills in English, Amharic, and Afan oromo
• Proficiency in Microsoft Office and computer systems.
The Customer Experience Associate will deliver exceptional customer service, represent the voice of the customer, and ensure a positive experience across the customer journey. This role requires strong communication skills and effective use of tools and resources.
Location: Addis Ababa
Deadline: June 7, 2025
How to Apply:
Please title your application with the subject line: – “Position Name”.
Only candidates meeting the required qualifications are invited to send their applications (Cover Letter) including a detailed CV to
careers@ethiochicken.com
Women are highly encouraged to apply